At MMS-WHOLESALELTD, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or use mms-wholesaleltd.co.uk, create an account, submit an enquiry or RFQ, place an order, communicate with us, or otherwise use our services.
This policy is intended to provide clear and transparent information about our data practices and our responsibilities under applicable UK data protection and privacy laws.
1. WHO WE ARE
MMS-WHOLESALELTD is a B2B e-commerce and wholesale marketplace providing products, sourcing and related commercial services to business customers and other purchasers.
Website: https://mms-wholesaleltd.co.uk
Email: info@mms-wholesaleltd.co.uk
Telephone: 0044 7507368159
For the purposes of applicable data protection law, MMS-WHOLESALELTD is responsible for determining how and why personal information is processed, where we act as the relevant data controller.
2. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect:
Information you provide directly
- Full name and job title
- Company name and business details
- Billing and delivery addresses
- Email address and telephone number
- Account login information
- Order and transaction information
- Product requirements, specifications and RFQ information
- Information provided through contact forms, enquiries or customer support
- Correspondence and communications with us
- Information you provide when requesting quotations or commercial information
Information collected automatically
When you use our website, we may collect certain technical information, including:
- IP address
- Browser and device type
- Operating system
- Website pages visited
- Referring and exit pages
- Approximate location derived from technical information
- Date, time and duration of visits
- Website interaction and usage information
- Cookie and similar technology information
We do not intentionally request unnecessary sensitive personal information through our B2B services.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfil orders
- Provide quotations and respond to RFQs
- Communicate with customers, prospects and suppliers
- Create and manage customer accounts
- Process payments and commercial transactions
- Arrange delivery and logistics
- Provide customer service and after-sales support
- Verify information and prevent fraud or misuse
- Maintain and improve our website and services
- Understand website usage and improve user experience
- Maintain business records
- Meet legal, regulatory and accounting obligations
- Resolve disputes and enforce contractual or legal rights
- Send relevant business communications where permitted by law
- Protect our website, systems, customers and business from security threats
We will not use personal information for purposes that are incompatible with the purposes explained in this Privacy Policy without providing appropriate information or obtaining consent where legally required.
4. LAWFUL BASES FOR PROCESSING
Where applicable, we process personal information using one or more lawful bases recognised under the UK GDPR, including:
Contract: where processing is necessary to provide requested products, quotations, accounts or services or to take steps at your request before entering into a contract.
Legal obligation: where processing is required to comply with applicable legal, tax, accounting, regulatory or other obligations.
Legitimate interests: where processing is necessary for legitimate business interests, such as operating, securing, improving and promoting our services, provided those interests are not overridden by your rights and freedoms.
Consent: where we rely on your consent, such as certain forms of marketing or non-essential cookies and tracking technologies.
You may withdraw consent where processing is based on consent, although this will not affect processing carried out lawfully before withdrawal.
5. BUSINESS AND MARKETING COMMUNICATIONS
We may contact you regarding enquiries, quotations, orders, account activity, service updates and other legitimate business communications.
Where required by applicable law, we will obtain appropriate consent before sending electronic direct marketing. You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us directly.
UK electronic marketing is subject to the Privacy and Electronic Communications Regulations (PECR), which operate alongside the UK GDPR.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, maintain security, understand website usage and, where permitted, support analytics or marketing activities.
Strictly necessary technologies may be used where permitted without consent. For non-essential cookies and similar technologies, we will provide appropriate information and obtain consent where required.
You should be able to manage your cookie preferences through the website’s cookie controls. UK rules require users to be informed about relevant cookies or similar technologies and generally require consent before non-exempt technologies are used.
7. INFORMATION SHARING
We may share personal information with carefully selected third parties where reasonably necessary to operate our business, including:
- Payment processors and financial service providers
- Shipping, freight and logistics providers
- IT, hosting and website service providers
- Customer relationship and communication platforms
- Professional advisers, accountants and legal advisers
- Fraud prevention and security providers
- Analytics or technology providers where legally permitted
- Government, regulatory or law-enforcement authorities where required
- Business partners where necessary to fulfil a requested transaction or service
We do not sell personal information as a product or commodity.
Where third parties process personal information on our behalf, we seek appropriate contractual and security arrangements consistent with applicable data protection requirements.
8. INTERNATIONAL DATA TRANSFERS
Because we operate in an international B2B environment, personal information may sometimes be processed or stored outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place as required by applicable data protection law.
9. HOW WE PROTECT YOUR INFORMATION
We use reasonable technical and organisational security measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure or destruction.
These measures may include access controls, secure communications, authentication controls, monitoring, restricted access and appropriate data-management procedures.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, you should take reasonable precautions when communicating sensitive information online.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including contractual, accounting, legal, regulatory, security and dispute-resolution requirements.
Retention periods may vary depending on the type and purpose of the information.
When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
11. YOUR DATA PROTECTION RIGHTS
Subject to applicable law and certain exemptions, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing
- Request portability of certain personal information
- Withdraw consent where processing is based on consent
- Object to direct marketing
- Lodge a complaint with the relevant supervisory authority
The availability of these rights depends on the circumstances and applicable legal requirements.
To exercise a relevant right, contact us using the details below.
12. AUTOMATED DECISION-MAKING
We do not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing without appropriate safeguards where applicable.
If this position changes, we will provide the information and rights required by applicable law.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy notice of any external website before providing personal information.
14. CHILDREN’S PRIVACY
Our website and services are primarily intended for businesses and professional users. We do not knowingly seek to collect personal information from children for purposes unrelated to our business services.
If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action where required.
15. DATA BREACHES AND SECURITY INCIDENTS
We maintain procedures intended to detect, manage and respond to personal-data security incidents.
Where a personal data breach creates a risk requiring notification under applicable law, we will take the appropriate steps, including notifying the Information Commissioner’s Office or affected individuals where legally required.
16. YOUR RESPONSIBILITIES
When providing personal information to us on behalf of another individual, organisation or business, you should ensure that you have the appropriate authority or lawful basis to provide that information.
You are also responsible for keeping your account credentials confidential and notifying us promptly if you believe your account or information has been compromised.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations or data-processing practices.
The updated version will be published on this page with a revised Last Updated date. Where appropriate, we will provide additional notice of material changes.
The ICO recommends keeping privacy information under regular review and making it easily accessible to individuals whose personal information is collected.
18. CONTACT US
For privacy questions, data protection requests or concerns about how we handle personal information, please contact:
MMS-WHOLESALELTD
Email: info@mms-wholesaleltd.co.uk
Telephone: 0044 7507368159
Website: https://mms-wholesaleltd.co.uk
When making a data-protection request, please provide sufficient information for us to identify you and understand your request. We may need to verify your identity before releasing or changing personal information.
19. RIGHT TO COMPLAIN
We aim to resolve privacy concerns directly and promptly. You also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), where you believe your personal information has been handled unlawfully or your data protection rights have not been respected.
MMS-WHOLESALELTD — Your information. Your rights. Our responsibility.
